For ColdTrack Live Ship App users, order shipments move to Shipped status one of two ways: on the carrier's first scan of the label, or via Scan as Shipped — scanning the parcel label directly in ColdTrack Live.
Scan as Shipped can be used:
- Via the web browser UI in ColdTrack Live, with any 2D-capable scanner connected to a computer or tablet (covered here).
- Via the ColdTrack Live Android app with an Android scanning device.
Step-by-step
- In the main left nav, select Scan Apps.
- Select the Scan as Shipped app from the Actions section.
- Make sure your cursor is in the "shipping label" field, then start scanning. Ensure your scanner has auto-enter turned on so each scan is followed by a virtual Enter keystroke.
- On a successful scan, a green success message displays and the shipment moves to Shipped.
- On an unsuccessful scan, a red error message displays with the reason (e.g., shipment already cancelled, label already voided, tracking number already scanned).
Scan History
Click more on the screen to view recent scan history.