How to Add an Extra Box (or Extra Label)

When an order can't be packed into a single box, you can add another order shipment + label.

Step-by-step

1. Navigate to the order or order shipment you want to add a box/label to.
2. Click Actions (top right) → Add a Shipment.
3. A modal opens with fields pre-populated from the existing shipment — review/update as needed:
   • Ship Date
   • Ship From
   • Weight
   • Dry Ice Weight
   • Carrier Service
   • Number of shipments (labels) to add
4. Click Next → Submit. This creates the new shipment, buys the label, and updates all associated records with the new box count.
5. Download and print the new label.