How to Edit an Address

If a customer needs an address change, the order must not already have a label generated against it. If it does, void the label first — attempting to edit an order with an active label will throw an error.

To edit the customer's address

1. Click Actions → Edit, or the Edit button in the bottom right of the order screen.
2. Scroll to the Ship To section and make the necessary edits.
3. Click Save (bottom right).

The address is now updated.

If you want the order to re-run through its workflow with the updated address

1. Click Actions → ReRun Shipment Workflow.
2. The workflow returns to Pending, then moves to Complete. You can track status in the Workflow section.